We work from a written fixed quote, with a 30-day warranty, and the code and design are yours once paid.
Parties
These terms govern the services provided under the Alstro Digital brand ("we") to the client who accepts a quote. The provider’s exact details are stated in the quote and contract.
Quote and contract
Every project starts with a written quote covering scope, price and timeline. Work begins once you accept the quote and pay a 50% deposit. The remaining 50% is due on handover. For larger projects, payment may be split into three parts — 30% at kick-off, 40% at an agreed milestone and 30% on handover — as stated in the quote.
Prices and payment
The quoted price is fixed unless the scope changes. Prices are final — we are not VAT-registered, so no VAT is added. Payment is 50% at the start and 50% on delivery.
Timelines
Quoted timelines apply when feedback and materials arrive on time. If they are delayed, the timeline moves by the same amount.
Ownership
Once paid in full, the code, design and accounts are yours. Open-source libraries and paid themes or plugins are used under their own licences.
Warranty
If anything doesn't work as it should in the first 30 days after launch, we fix it for free. The warranty doesn't cover new features, changes you request or problems caused by third-party services.
Support
Support after the warranty is a separate monthly plan with no lock-in.
Liability
Alstro Digital’s liability is limited to the value of the project concerned.
Governing law
Bulgarian law applies. Disputes are settled by mutual agreement or, failing that, by the competent court in Sofia.
Questions about your data?
Email us — we reply within one working day.